Issued by: Town of Hempstead, Office of Supervisor Laura Gillen
Town of Hempstead Supervisor Laura Gillen will be issuing a request for proposals (RFP) for an independent consultant to optimize the operations of the Town’s Building Department. The consultant will look at the overall department, workspace, staffing, and current systems used, and see where greater efficiencies can be created.
“Our Town Building Department is one of the busiest in the nation, and has been additionally burdened over the last six years with increased permitting levels because of Super Storm Sandy. I am committed to finding ways to improve customer experience, and bring technology based solutions that provide a streamlined process and enhance service delivery,” said Supervisor Laura Gillen.
The Town’s building department processes, on average, over 9,000 applications each year for new and existing homes, and is the first line of defense for property owners when it comes to safety code compliance. The Department also processes 7,000 permits required for plumbing work. This review will help identify ways in which technology, automation, mapping, and real time data capturing can further modernize the operation, making the permitting process seamless and safety standards transparent.
The RFP will be posted online the week of May 7 in anticipation of a consultant being selected in June.